Zoho Desk Chat

This makes it easier for your customers to reach out to the right agents at the right time.

Zoho desk chat.

Catering to more than one brand from a single help center is easy with zoho desk. Customers can speak or chat with zia from your website or mobile apps. With zia you can stay on top of every aspect of your customer service effort. In zoho desk goto setup customize personal settings preferences signatures view signature.

Respond and perform follow up activities without breaking a sweat. Working together they deliver the added ability to connect chat engage and support in real time within the context of their existing support relationship. Sign up for a free trial. In the adding email signature page select insert html from the insert drop down.

Zia processes their questions and automatically answers them based on content in your knowledge base. Zoho salesiq powers the chat channel in zoho desk. Zoho s ai powered assistant now for zoho desk. Zoho desk is context aware customer service software that helps you put your customers at the heart of the company.

Zoho salesiq s mobile apps available for ios and android notify you of new chat requests so you can immediately respond from your phone no matter where you are. Manage your customer conversations across multiple channels such as email chat phone social media and your website. Works well with leading help desk software ticketing systems. This means you can customize the appearance of your chat embeds and other chat specific settings in zoho salesiq by accessing the account.

Whether you are an existing or a new customer to zoho salesiq you can enable chat channel in zoho desk with just a few easy steps. Free for 2 users. Together zoho desk and zoho salesiq deliver a complete view of all your support interactions logged in one organized database. Track capture engage with your customers.

Using a skill builder zia can also be. Now copy the signature chat code from the zoho salesiq settings websites live chat for emails signature chat code section. You can create separate live chat widgets for each brand you own along with a dedicated knowledge base and community.